We are your all-encompassing DevSecOps partner, offering a one-stop solution for professional services, including consulting, implementation, training, custom development, and daily operations. Our goal is to assist you in achieving DevSecOps best practices while ensuring that your business reaches ideal levels of security, efficiency, and quality.
Consulting Services
In our consulting services, we follow a series of steps to ensure that your DevSecOps practices are operating at their best.
Analyze Your Current Situation and Understand Your Expectations
First and foremost, we dive deep into understanding the current situation of your company, including your industry, scale, existing toolset, current challenges, and pain points you wish to address. This helps us tailor the most suitable solution for you.
Sharing Best Practices
We share industry best practices in DevSecOps, derived from successful cases and accumulated experience. This provides you with references and guidelines to achieve better results when implementing DevSecOps.
DevSecOps Toolchain Demonstrations
We provide demonstrations of our DevSecOps toolchain to give you a more intuitive understanding of how our DevSecOps solutions meet your needs. In these demonstrations, you'll get to see the functionality and interface of the specific tools, allowing you to quickly understand its operation and value.
Setting Up Proof of Concept (POC) and Providing Trials
To ensure that our solutions align with your actual business requirements, we configure a Proof of Concept (POC) environment for you to try out and evaluate within a sandbox environment. This allows you to experience our solutions and ensure that the tool your choose can meet your expectations.
Customized Solutions
If our standard solutions could not fully meet your specific requirements, our development team will provide customized solutions. We are happy to collaborate with you to develop tailored features and tools based on your requests and business needs.
We are dedicated to providing you with the best DevSecOps consulting and solutions to help you achieve higher levels of security, efficiency, and quality. If you would like to learn more or discuss any of our services further, please feel free to reach out to us at any time.
Customized Solutions
We provide personalized solutions for the entire product development lifecycle, including requirement planning, iterative tracking, code management, compilation and building, test management, deployment, and release, all tailored to meet your unique needs.
Process Design and Project Management
Based on your current digital assets and collaboration requirements within your departments, we design customized DevSecOps processes to enhance project management efficiency.
Tool Selection
We recommend industry-leading tools suitable for your enterprise to ensure that your DevSecOps processes benefit from optimal tool support.
Environment Integration
Whether you have existing tools or are introducing new ones, we offer comprehensive integration solutions to seamlessly connect the entire DevSecOps workflow, ensuring smooth opration and collaboration.
Let's collaborate to create a DevSecOps solution customized to your enterprise, providing comprehensive support and management for your product development.
Implementation
We offer top-notch professional implementation services to help you enhance user experiences and optimize product performance.
Installation and Deployment
We provide various deployment options, including local single-machine setups, high-availability cluster configurations, private clouds, virtual machines, and containers. Our expert team handles installation and deployment, ensuring system stability.
Configuration Implementation
After understanding your needs and pain points through thorough business discussions, we offer diverse product configuration solutions and implement them to align perfectly with your business requirements.
Upgrade and Migration
We recommend new system configurations based on your existing system's hardware and software. We provide comprehensive testing and upgrade/migration services, ensuring a smooth transition with minimal downtime.
Performance Optimization
Our regular professional health diagnostics monitor system performance issues. Through log analysis and expert consultations, we provide solutions to keep your system operating at its best.
We are dedicated to delivering comprehensive implementation services to ensure your product excels in installation, configuration, upgrades, and performance optimization, ultimately providing an outstanding user experience. If you'd like to learn more or discuss any of our services further, please don't hesitate to contact us anytime.
Implementation
- Atlassian Training Expert ACP certified consultants provide professional and personalized training services.
- Flexible training options, including remote and on-site sessions.
- No limit on the number of participants, and training materials are provided.
- Interactive training sessions and case sharing to help you quickly master the use of Atlassian products and best practices.
- Training course content and duration can be customized to meet your specific needs.
Atlassian Product Training Courses for Users
Unlock the full potential of Atlassian's powerful software solutions with our comprehensive user training programs. Whether you're new to Jira, Confluence, Jira Service Management, Fisheye, Crucible, or Bitbucket, our expert-led training courses will empower you to maximize your productivity and make the most out of these versatile tools.
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Jira Software User Training
- Get started with Jira Software and master essential tasks like task creation, sub-task management, scheduling, version control, task linking, and sharing.
- Learn how to navigate agile boards, efficiently retrieve tasks, generate insightful reports, and design a personalized dynamic dashboard.
Jira Service Management User Training
- Rapidly dive into Jira Service Management, covering IT support essentials such as ticket submission, ticket handling, task splitting, file uploads, time tracking, ticket linking, and collaboration.
- Discover the art of SLA management, leveraging supplementary knowledge bases, and crafting customized dynamic dashboards.
Confluence User Training
- Embark on your Confluence journey with guidance on document space management, document creation, version control, collaborative editing, and the utilization of powerful macros.
Fisheye User Training
- Explore Fisheye and gain expertise in browsing code repositories, files, change sets, comments, file history, change log activities, search capabilities, and report management.
Fisheye User Training
- Explore Fisheye and gain expertise in browsing code repositories, files, change sets, comments, file history, change log activities, search capabilities, and report management.
Bitbucket User Training
- Deepen your understanding of Bitbucket, from the fundamentals of Git to creating, merging, and resolving Git branches, managing remote repositories, and executing rollback operations.
Our user training programs are tailored to your specific needs. Our expert instructors bring real-world experience and best practices to each training session, ensuring that you gain practical skills and knowledge to excel in your role.
Enhance your proficiency in Atlassian products and drive your projects to success. Contact us today to explore how our training can empower you to achieve more with Atlassian's suite of tools.
Atlassian Product Training Courses for Administrator
Unlock the full potential of Atlassian's powerful software solutions with our specialized administrator training courses. Designed for administrators, these courses provide in-depth knowledge and hands-on experience in managing and optimizing your Atlassian environment.
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Jira Software Administrator Training
- Learn the essentials of Jira Software, including product installation, data backup and recovery, user management, global configuration management, plugin management, and more.
- Dive deep into Jira project configuration, covering issue types, workflows, project roles, fields, permissions, notifications, and interface design and configuration.
Jira Service Management Administrator Training
- Master the art of Jira Service Management with comprehensive training on product installation, data backup and recovery, user management, global configuration management, plugin management, and more.
- Gain expertise in configuring service desk projects, including request types, request portals, SLAs, request handling processes, forms, automation, notifications, permissions, and knowledge base integration.
Confluence Administrator Training
- Get up to speed with Confluence administration, covering product installation, data backup and recovery, user management, global configuration management, plugin management, and more.
- Explore advanced topics such as page templates, blueprints, and space management.
Our administrator training courses are led by experts certfied by Atlassian. You'll gain practical skills and best practices to ensure the smooth operation and optimization of your Atlassian environment.
Empower your administrators to efficiently manage and configure Atlassian products to meet your organization's specific needs. Contact us today to discuss how our training can elevate your Atlassian administration.
Atlassian Product Plugin Development Training
Besides the training for Atlassian products, we also offer training for plugin development and enable your team to develop new functions according to your business requirements. The trainings inlcude:
- Jira plugin development
- Confluence plugin development
- Scriptrunner plugin Atlassian product training courses tailored for your users.
- At Dragonsoft, we offer comprehensive Perforce training services tailored to your needs. Our training methods are flexible, including both remote and on-site options. We welcome participants of all sizes and provide extensive training materials to support your learning journey.
- Our training courses can be customized in terms of content and duration to meet your specific requirements. Our team of seasoned consultants brings years of configuration management experience to the table, ensuring you receive the highest quality training.
- In addition to covering the deployment and usage of the Perforce software itself, we provide valuable assistance in planning your version control and project branch management strategies. We also introduce you to common development management processes and help you swiftly establish DevOps-related toolchains.
Perforce Product Training Courses for Users
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Perforce Helix Core User Training
- Quick start with Helix Core
- Workspace management
- Fundamental file operations
- Handling file conflicts
- Understanding static labels and automatic labels
- Proficiency in branch management
- Expertise in change management and Job tracking
- Exploring code review with Swarm
- Leveraging API interfaces and plugins, and more
Perforce Product Training Courses for Administrators
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Perforce Helix Core Administrator Training
- Installation and configuration of Helix Core
- Effective user and group management
- In-depth depot management
- Ensuring data integrity through backup and restore operations
- Comprehensive permission management
- Handling essential maintenance tasks
- Proactive server monitoring
- Mastery of trigger management
- Job tracking capabilities, and more
Perforce Helix Core Advanced Administrator Training
- In-depth understanding of Helix Core's multi-service architecture
- Setting up and managing Proxy servers with expertise
- Mastering Replica server setup and management
- Proficiency in Commit-Edge server setup and maintenance
- Advanced server maintenance techniques
- Exploring Offline Checkpoint strategies
- Strengthening security management practices
- Proactive server monitoring
- In-depth knowledge of script-related topics, and more
Our training programs are designed to empower both users and administrators with the knowledge and skills needed to effectively utilize Perforce Helix Core. Whether you are new to the software or seeking advanced expertise, our courses can be tailored to meet your specific needs.
Professional Operations and Maintenance Services
As authorized partners of Atlassian, Perforce, SmartBear, CloudBees, and Mend, we offer exceptional daily operations and maintenance services to users of these products. Our commitment is to ensure that your tools operate at their best, meeting your business needs effectively.
Product Support and Maintenance
- Provide ongoing product support, addressing both technical issues and user requirements.
- Manage version updates and upgrade plans to ensure you are always using the latest features and bug fixes.
Performance Optimization and Monitoring
- Monitor product performance, including performance metrics, resource utilization, and system stability.
- Take targeted optimization measures to ensure efficient system operation, addressing performance issues promptly.
User Management and Permission Control
- Manage user accounts and permissions to ensure that only authorized personnel can access the system and data.
- Assist in creating, modifying, and deleting user accounts to meet organizational needs.
Data Backup and Security
- Regularly perform data backups to ensure data integrity and security.
- Provide rapid data recovery to minimize the risk of data loss.
Customization and Integration
- Customize tools based on specific requirements to meet unique workflows and needs.
- Seamlessly integrate tools with other systems to enhance efficiency and collaboration.
Issue Resolution for Functionality and Performance
- Our professional team resolves product functionality and performance issues to ensure the best user experience.
- Conduct regular system environment checks to ensure the system's smooth operation.
New Business Consultation and Solutions
- Offer new business consultation services, providing innovative solutions for existing products or custom development.
- Provide network, hardware, and storage failure analysis and failover services to ensure efficient infrastructure availability.
Our daily operations and maintenance services are dedicated to addressing both technical and business challenges, helping your enterprise maintain efficient, reliable, and secure operations. Whether you require troubleshooting, performance optimization, or innovative business solutions, our experienced team is ready to support you.
Custom Development
Under our custom development services, we offer a range of solutions to meet your specific needs, including plugin customization, script development, and other custom development services.
Plugin Customization
We specialize in customizing plugins to enable data integration, process automation, and single sign-on functionality with your other business systems, such as Atlassian and Perforce products. This highly tailored plugin development will help you seamlessly integrate different systems, enhance workflow automation, improve efficiency, and deliver an exceptional user experience.
Script Development
We leverage the powerful ScriptRunner plugin to write custom scripts for tasks like bulk data processing, automatic field updates, and data analytics. Additionally, we use Jenkins open-source software to create custom scripts that assist in building robust DevSecOps platforms, enabling continuous integration and continuous delivery capabilities. Our script development services simplify complex tasks, enhancing overall work efficiency.
Other Development
In addition to the above services, we offer various other custom development services, including integration with enterprise messaging platforms like WeChat and DingTalk, as well as the development of HTML5 pages, mini-applications, and more. These customized development projects address your unique needs across different domains, helping you build personalized solutions and improve the efficiency and innovation of your business processes.
Our custom development services are designed to provide highly flexible and personalized solutions to meet your specific requirements. Whether you need custom plugins, scripts, or other applications, we have the expertise and knowledge to deliver higher business value. If you have any custom development needs or inquiries, please feel free to contact us; we look forward to providing you with excellent service.