Last updated on February 13, 2025
This website (including https://www.shdsd.com The operator of this website, including its subdomains, is Shanghai DragonSoft Digital Technology Co., Ltd. (hereinafter referred to as “we”).
We have formulated this privacy policy (hereinafter referred to as “this policy”) in accordance with the General Data Protection Regulation (GDPR), the Personal Information Protection Law of the People’s Republic of China, the Cybersecurity Law of the People’s Republic of China, the Data Security Law of the People’s Republic of China, and other regulations. We promise to take corresponding security measures to protect your personal information in accordance with legal provisions and regulatory requirements.
In addition to this policy, we have embedded data and privacy information in certain products and features that may require the use of your personal information. Before using these products or enabling these features, you will have the opportunity to review specific privacy policies applicable to these products or features.
Personal information refers to various information related to identified or identifiable natural persons recorded electronically or in other ways, excluding anonymized information.
To provide you with products and services, we will collect and process your personal information (or “personal data”, including sensitive personal information if necessary) such as your name, phone number, company name, email address, work address, etc.
We may collect the following categories of personal information, such as:
Although you are not obligated to provide such information, if you do not provide certain information, we cannot guarantee that we can provide services to you. For example, if we do not provide information related to the use of our products or services, we may not be able to provide customer support.
We may indirectly collect personal information about you, such as through third-party public resources (such as social media platforms, data analysis providers, advertising networks) or your company’s website. Please also note that the personal information you provide on our website may be combined with information collected offline or by third parties.
We may use your personal information for the following purposes:
We will process your personal information on a necessary basis:
We do not sell, rent, or lease our customer list to third parties. We sometimes hire other third parties, such as product partners and distributors, to provide services on our behalf. We require such third parties to maintain confidentiality of any personal information they process and prohibit them from using it for any purpose other than providing services.
Some of our products and services are co branded and offered together with products developed by other third-party companies. For example, this situation may occur when the software we develop is sold as a package by a third party in conjunction with their own software. We may share such personal information collected together with co branded products and services with third parties, and will clearly inform you of the identity of the third party and the responsibilities and obligations we and the third party have in terms of personal information security.
In addition, we may share your personal information with the following individuals:
We have implemented industry standard security measures to protect the personal information you provide, preventing unauthorized access, public disclosure, use, modification, damage, or loss of data. We will take all reasonable and feasible measures to protect your personal information. However, no security measures are perfect, and we cannot guarantee absolute security of your personal information.
You have the following data protection rights:
To exercise any of your data protection rights, please use privacy@shdsd.com to contact us.
We will only retain your personal information for the time necessary to achieve the purposes described in this privacy policy, unless required or permitted by law for a longer retention period.
Your personal information may be transferred and processed in countries/regions outside of your country/region, and the data protection laws of these countries/regions may differ from those of your country/region. We will take appropriate measures to ensure that your personal information is protected in accordance with the provisions of this privacy policy.
Our website is not aimed at children under the age of 14. We do not intentionally collect personal information from children under the age of 14. If you are a parent or guardian and you know that your child has provided us with personal information, please contact us. If we discover that we have collected personal information from children under the age of 14 without parental consent, we will take measures to delete that information from our servers.
We may use cookies and similar technologies to collect your browsing information in order to optimize your website experience. You can refuse or manage the use of cookies through browser settings, but this may affect the normal use of website functionality.
We may edit or modify this policy from time to time, in which case we will post the revised version on the website.
If you have any questions about personal information or this policy, please contact us through privacy@shdsd.com to contact us.
You should carefully read this policy. If you do not agree with this policy, you should avoid using our website and products. Continuing to use our website and products after learning about this policy means that you accept the provisions of this policy.